Owen River Lodge is New Zealand’s finest luxury fishing lodge. We pride ourselves on meticulous attention to detail in every aspect of our operation, and do everything we can to ensure our guests are safe and well during their stay with us - this mantra has been in place long before the ever evolving impact of Covid 19. Owen River Lodge operates within and above the recommended guidelines for organisations as per New Zealand’s Ministry of Health recommendations for Covid 19 management.
On check-in, all of our guests are requested to check in using the Ministry of Health Contact tracing app. Additionally the contact details of our guests are also confirmed in our manual check in procedure.
Our housekeeping team have been trained and are supported to be extremely thorough in their daily services and guest room change outs. Every day, all touch surfaces are cleaned. Traditionally, if we had a guest who has been unwell during their stay, our team have disinfected all surfaces in their guest cottage on their departure. Covid 19 has meant that we now do this deep sanitisation / deep cleaning to all our guest cottage suites on every guest check out.
We ensure hand sanitiser is easily accessed throughout the lodge, in the guest cottage suites, in our picnic hampers and in the fishing guides vehicles. In communal bathrooms, individual hand towels and/ or paper towel is available.
Our fishing guides are encouraged to disinfect all touchable surfaces in their vehicles and ensure they have access to hand sanitiser for their clients. All our loan fishing gear is washed and dried after each guest.
All our staff are strongly encouraged to receive the Covid 19 vaccine and at this point in time in the New Zealand Covid vaccine roll-out (June 2021), over half of our staff have received both doses of the vaccine.
We have masks readily available if we have a guest who becomes unwell during their stay and we can adjust our dining layout to accommodate safe social distancing if required.
At Owen River Lodge we are attentive in responding to the needs, health and safety of our guests, our staff and the wider community – after all, we all live in a village.
We can quickly adopt to the recommended adjustments and 4-step level system of the New Zealand Ministry of Health’s response to managing Covid 19.
And if the worst happens and you’re unable to make a trip due to official government travel restrictions implemented because of the Covid-19 coronavirus, all payments will be credited to a future stay at Owen River Lodge. This credit will be valid for 24 months.